Your Hosted WordPress Help Desk Solution

Everything you need to run a smart, sophisticated help-desk operation.

Just $15.00 per month per agent for ALL features – no insane pricing tiers!

Unlimited Tickets

No limit on the number of tickets

Cost Effective

50% less than other SAAS help desk products

Open Source

Everything can be installed on your server too!

One Low Price Per Agent

One price per agent for all features – no “upsell”, ever!

Ready For Your Language

All text can be translated to your language using a simple interface

Secure

Behind the scenes, you get your own private WordPress site so your data is not shared with other customer databases or files.

Your Brand

Your logo along with color and other site elements lets you blend your portal seamlessly with your primary site

Your Domain

You can point your subdomain to us so customers never see our brand on your portal

WordPress Based

All the familiarity of WordPress without the installation and maintenance hassle

One Price With ALL Features Included – No “Tiers”

Take Control

Everything you need to streamline and run your support and help-desk operations

Prioritize

Color code and prioritize your organization’s tickets so that every agent can imediately respond to the most urgent help requests.

Organize With Tags

Tag tickets so you can find them later or use them to organize your reports

Key Information At A Glance

See the status of every open ticket with a single glance!

Happy Users

Indepdendent Modules

+ Incredible Features

Positive Reviews

Core Features

Integrated Ticket View

A single ticket list that show you all open tickets with assigned agents, status and age.

Automatic Email Notifications

Agents and Customers can be notified of new tickets and replies via email, slack or SMS.

Your Brand

You can use your own branded email address to communicate with your agents and customers via email on all ticket related issues. No need to log into the portal!

Private Notes

Add non-public notes to tickets!  Other agents can use them to follow along or pick up a ticket.

Pre-canned responses

Create “canned” responses to tickets that agents can use to insert into replies with just one click!

FAQs

Build an FAQ database as your reply to tickets. One click can send a reply AND create an FAQ entry!

WordPress Goodness

All the benefits and flexibility of WordPress including popular add-ons

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Gravity Forms

Use the very popular Gravity Forms to create your own highly customized ticket form!

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DIVI Theme

The DIVI 3.0 theme is included!  Create an amazing support site with its customization options.

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WooCommerce

If you have a simple store we can turn on WooCommerce with PREMIUM add-ons so both your store and your support portal are highly integrated.

Look No Further. Get Started Today